Employability Skills

The Top Meeting Mistakes and How to Avoid Them Have you ever been in a meeting that seemed like a slow death? Who hasn’t?  Don’t be the manager of that kind of meeting.   You do have a choice. According to research, over half of all meetings are a waste of time. Why? Many managers don’t know how to conduct an effective meeting. They make the same miserable mistakes day in and day out and never take the time to learn how to conduct them better. A Microsoft study  found people spend an average of 5.6 hours a week in meetings-double or triple this for managers- and 69% felt the time is unproductive.  Worldwide 13 billion meetings  happen every year, and they waste billions of dollars in time and productivity yearly-Wow! Managers need to be mindful of this. Effective managers learn to communicate powerfully, positively and purposefully in any meeting they lead. By doing so, they will propel their teams to new heights in performance achievement. If YOU hold ...

Meeting Etiquette - Codes of Conduct while attending Meetings E tiquette refers to good manners required by an individual to find a place in the society. It is important for an individual to behave appropriately in public to earn respect and appreciation. One must learn to maintain the decorum of the work place. It is important to respect one’s organization to expect the same in return. No one would ever take you seriously if do not behave well at the workplace. Meetings are an important part of corporate where employees sit together on a common platform, exchange their views and opinions and reach to a solution benefiting the organization and mutually acceptable to all. Let us go through some meeting etiquette in detail: Do not attend phone calls during meetings unless it is an emergency . It is bad manners to do the same. Try to find out what the meeting is all about . Understand the importance of the meeting. Never go blank. Employees should do all the ground work before ...

H ere are some common client complaints that happen in accounting and finance industry. Complaint 1: Customer did not get when they expected. Accountant promised customer something (or customers thought accountant promised them, which is the same thing), and customer didn’t get it. It might be as simple as a call back accountant didn’t make or a copy of a document accountant didn’t send. Complaint 2: No one is listening to the client’s concern. The client once mentioned his requirement or concern, but the customer representatives did not catch their concern, clients are very upset and may not choose your firm anymore.Therefore, business should train staff in communication skills and Implement a documentation system (e.g. a hand-over book for shift changes). Complaint 3: Uninformed staff Sometimes, customers could complain that some staff may not explain companies' services. The possible solutions are that companies should make sure staff know the companies' ...

Employ ability  skills are the skills and capabilities that make graduates more likely to gain employment and be successful in their chosen occupations as they navigate their way through a dynamic labour market. 1. Communication Depending on the job, communication means being clear about what you mean and what you want to achieve when you talk or write. It involves listening and being able to understand where someone else is coming from. Communication skills also include non-verbal communication, such as the body language you use. 2. Teamwork Teamwork means being able to get along with the people you work with. It involves working together to achieve a shared goal. Examples of ways that you can develop or improve your teamwork skills include: 3. Problem solving Problem solving means finding solutions when you’re faced with difficulties or setbacks. It involves being able to use a logical process to figure things out. 4. Initiative and enterprise Initiativ...